Join the ACF Team
Tenant Services Coordinator- Arvada, CO
Purpose of the position:
To provide administrative support to the Denver ACF office
Responsibilities include, but are not limited to:
Maintain office services
- Invoice Review for forwarding to Property Manager
- Charge Back tenants
- Service Calls
- Assist Asset Manager with 3rd party management follow-up as well as Ohio, Houston and Chicago. Follow up includes but is not limited to: work orders, vendor requests as well as invoices and contracts
- Work Order Process: receiving the work order (Colorado Front desk, assistant or engineer), dispatching the contractor or engineer, confirming the work is complete. Throughout the work order process, it is the Admin Assistant’s responsibility to ensure all parties are included and updated on the process.
- Review all security reports and video
- Energy Star reporting
- Reviewing 3rd party reports for irregular notices
- Request GWO’s for incoming leases/renewals/relocations
- Pull monthly financials for PM
- Vacancy spreadsheets and updates
- Send RFPs as requested from PM
- Tenant notices (for parking lot work, lender inspections, etc.)
Skills
- Microsoft Office proficiency
- Yardi Voyager a plus
- Computerized Phone system (Fonality a plus)
- Detail-oriented
- Quick learner
- Excellent communication skills
- Ability to multi-task
Please be aware – this list is not fully inclusive
Colorado is an “at will” employment state. This is neither a contract nor any type of agreement for continued employment.